Archive for May, 2008

Telefonica’s fixed line monopoly in Spain finally shattered

Tuesday, May 27th, 2008

Exciting news on the horizon for current and future Direct Telecom clients!

Years of perseverance have now paid off and we will very soon be in a position to offer you the possibility to completely migrate your Spanish fixed telephone line and related services to Direct Telecom. This means that you will finally have a choice and a say about which telecommunications company you want to choose something long overdue, as anyone living in Spain will surely agree.

All you will have to do is authorise us to make the switch and Direct Telecom will take charge of your phone line so that you won’t have to deal with Telefonica again or receive any more bills from them. In fact, we will be able to provide you with everything you need as regards fixed telephony, ADSL and mobile services , with everything combined into a single bill to make it easier for you to keep track.

So, when exactly will you be able to say goodbye to Telefonica and switch over completely to Direct Telecom? That must be the obvious question on your mind and the answer is hopefully around September 2008! Our new clients can already check the appropriate box in the sign-up agreement if they want their phone line to be automatically transferred when the time comes. We know that many of you can’t wait, but, of course, this does not depend entirely on us.

As many of you already know, we have been fighting for a very long time to break Telefonica’s monopoly on fixed phone lines in Spain, in order to offer our clients and the Spanish public at large a competitive and viable alternative. The situation that has prevailed so far is totally unacceptable, especially in a modern European country and has proven to be highly detrimental to the consumer in more ways than one. At long last, things are about to change!

Thousands sign up for our Low-Cost Mobile Call Service in just over 2 months

Monday, May 12th, 2008

Literally thousands of people have signed up for our Mobile Call-Through Service since we launched it just over 2 months ago. The incredible success of this service, which allows you to make very low-cost international calls from your Spanish mobile phone, is hardly surprising when you consider that just about everyone in Spain owns a mobile and that not everyone can wait to get back home to make a low-cost call from their landline.

In a nutshell, the way this service works is that you use your mobile operator’s preferential calling rate (such as ‘favourite numbers’ or ‘friends and family’ packages) to contact Direct Telecom’s system from your mobile phone, and this allows you to access our Low Cost Overseas Calls service at the same prices we offer to our landline clients. In other words, you can enjoy the convenience of Direct Telecom’s rock-bottom international call rates (PDF) while on the move, from wherever you are in Spain, with just a tiny overhead (typically a couple of cents a minute) that you pay your mobile operator for the call to us.

“The success of this service is due to the high demand for consumers to drastically reduce the costs of communicating from their mobile phone, combined with the easy-to-use, high quality service we offer,” says Mike Broeckaert, Direct Telecom’s Commercial Director. Mike adds, “We are constantly working to find new communications solutions, which drastically save our clients money without jeopardizing quality.”

Save still more with BT Mobile from Direct Telecom
As another example of Direct Telecom’s commitment to bringing our clients the best prices, we have recently teamed up with British Telecom to distribute the new BT Mobile service in Spain. Spanish mobile phone users finally have a real, cost-effective alternative to the exorbitant mobile call rates they have had to pay over the years.

Everyone knows that the big mobile phone operators in Spain spend ludicrous amounts of money on colossal advertising campaigns – for example Vodafone spends millions of Euros a year on Formula 1 sponsorships alone. It goes without saying whose pocket all that money ultimately comes from, and it is no surprise that mobile phone calls have always been so expensive until now.

On the other hand, BT España has chosen the prudent route, preferring to pass on the savings to its clients – just one of the many reasons why it makes so much sense to switch to BT in Spain.