Comments on: Telefonica’s fixed line monopoly in Spain finally shattered http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm Communications for life Sat, 22 Nov 2008 07:11:37 +0000 http://wordpress.org/?v=2.5.1 By: Roger Pierson http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-13027 Roger Pierson Mon, 28 Jul 2008 10:38:01 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-13027 Firstly let me not rant of the hours,days,weeks, then MONTHS of frustration my family went thru to get an adsl line from Telefonica. My wife and I took turns waiting on their confirmed date of install. I tookover because she couldn´t take being so badly mislead ( lied to). We then begged to be told an HONEST time for their tech to do the install. By the way, all the lines were already here. My neighbours have adsl. We just needed the router ( my business is building/installing computers/networks ). We were told they needed to do it. So again WHEN? Literally months later finally. Still plagued with sparodic service. And why when on well known sites, their censoring ( Cangaru net or whatever ) splashes all over the page? I do research and all the pages are at least ¨chid¨ safe in ratings. Yet this obtrusively infuriating what, service? that cant go away steps all over the page. Blocking KEY text. In a word, 2 actually, Thanks MUCH!!!!! Direct-Telecom, we need you! Welcome to Spain!!!!!!!!! Firstly let me not rant of the hours,days,weeks, then MONTHS of frustration my family went thru to get an adsl line from Telefonica. My wife and I took turns waiting on their confirmed date of install. I tookover because she couldn´t take being so badly mislead ( lied to). We then begged to be told an HONEST time for their tech to do the install. By the way, all the lines were already here. My neighbours have adsl. We just needed the router ( my business is building/installing computers/networks ). We were told they needed to do it. So again WHEN? Literally months later finally. Still plagued with sparodic service. And why when on well known sites, their censoring ( Cangaru net or whatever ) splashes all over the page? I do research and all the pages are at least ¨chid¨ safe in ratings. Yet this obtrusively infuriating what, service? that cant go away steps all over the page. Blocking KEY text.
In a word, 2 actually, Thanks MUCH!!!!!
Direct-Telecom, we need you! Welcome to Spain!!!!!!!!!

]]> By: sylvia http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-12826 sylvia Tue, 22 Jul 2008 13:28:44 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-12826 hi cant wait to change over like lloyd i am paying for cancelled lines.also been charged for another number i have not got and have never been sent a bill just money taken from my bank account. I can now only have incomming calls untill it is sorted because i refused to pay for lines i dont have.I have been promised phone calls back to me every day with a salution but have never been called. good luck and hurry hurry hurry !!! hi cant wait to change over like lloyd i am paying for cancelled lines.also been charged for another number i have not got and have never been sent a bill just money taken from my bank account. I can now only have incomming calls untill it is sorted because i refused to pay for lines i dont have.I have been promised phone calls back to me every day with a salution but have never been called. good luck and hurry hurry hurry !!!

]]> By: fiona http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-12780 fiona Sun, 20 Jul 2008 16:42:21 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-12780 That´s the best news I have heard all year. Telefonica are just a complete nightmare to deal with even the english speaking operators cannot solve your problems. Six weeks, five visits from three engineers and one phone connection completley destroyed and this is what they charge you 180 euro´s for. Please keep me informed of the progress of this deal as we will be sure to sign up. That´s the best news I have heard all year. Telefonica are just a complete nightmare to deal with even the english speaking operators cannot solve your problems. Six weeks, five visits from three engineers and one phone connection completley destroyed and this is what they charge you 180 euro´s for. Please keep me informed of the progress of this deal as we will be sure to sign up.

]]> By: Marco http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-11711 Marco Tue, 08 Jul 2008 14:43:06 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-11711 YIPPE KI AYE!! IF THIS COMES TO FRUITION AND TELEFONICA LOSE THEIR CONTROL, THEN I AM SURE THAT YOU WILL INHERIT AT LEAST 60% OF THE TELEFONICA CUSTOMERS. HOWEVER, YOU WILL NEED TO BE SMART, AS IT WILL TAKE NOT ONLY CHEAP RATE CALLS TO AQUIRE THESE CLIENTS! I LOOK FORWARD TO YOUR LANDLINE SERVICE COMING ON LINE! Anxiously Awaiting Client!! YIPPE KI AYE!! IF THIS COMES TO FRUITION AND TELEFONICA LOSE THEIR CONTROL, THEN I AM SURE THAT YOU WILL INHERIT AT LEAST 60% OF THE TELEFONICA CUSTOMERS.
HOWEVER, YOU WILL NEED TO BE SMART, AS IT WILL TAKE NOT ONLY CHEAP RATE CALLS TO AQUIRE THESE CLIENTS!
I LOOK FORWARD TO YOUR LANDLINE SERVICE COMING ON LINE!
Anxiously Awaiting Client!!

]]> By: j l clayton http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-11033 j l clayton Fri, 20 Jun 2008 10:48:37 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-11033 As a DT telephone client I welcome the news about landlines. Please keep me up to date of developments As a DT telephone client I welcome the news about landlines.

Please keep me up to date of developments

]]> By: Lloyd http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10844 Lloyd Mon, 09 Jun 2008 08:09:22 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10844 At last - we didn't have any problems with Telefonica for 4 years but then we moved and the nightmare began! We're still receiving line rental and ADSL connection bills for the old phone that was disconnected on 14/01/08 and it's now 09/06/08. Our new line has worked for approx. 10 weeks total in the past 6 months and is disconnected again now. We've overpaid around 550 euros just to keep getting the line reconnected (we need it for business) but enough is enough and we're not paying them another cent. We're told we must pay another 222.09 euros to have the line connected again. What a joke Telefonica are! Direct Telecom were recommended by a friend and I've no hesitation in changing. I'm sure you'll be inundated with new customers. At last - we didn’t have any problems with Telefonica for 4 years but then we moved and the nightmare began!

We’re still receiving line rental and ADSL connection bills for the old phone that was disconnected on 14/01/08 and it’s now 09/06/08. Our new line has worked for approx. 10 weeks total in the past 6 months and is disconnected again now. We’ve overpaid around 550 euros just to keep getting the line reconnected (we need it for business) but enough is enough and we’re not paying them another cent. We’re told we must pay another 222.09 euros to have the line connected again. What a joke Telefonica are!

Direct Telecom were recommended by a friend and I’ve no hesitation in changing. I’m sure you’ll be inundated with new customers.

]]> By: cyril clarke http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10786 cyril clarke Fri, 06 Jun 2008 09:27:25 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10786 Hurrah! Hurrah! Hurrah! Hurrah! Hurrah! Hurrah! Hurrah! Hurrah! Hurrah! Hurrah!

]]> By: Bill Gardner http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10740 Bill Gardner Tue, 03 Jun 2008 09:50:58 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10740 Would be very pleased to hear more about you doing fixed lines. We waited in for days for Telefonica to come & connect us up. As a new site the sockets were already on the wall - we'd bought a phone. All we needed was a few wires put together. No such luck. We left for UK after weeks of frustration and still have to face it again when we go back in mid-December. IF you got a hold of this in September that would be great. Please keep me informed. Would be very pleased to hear more about you doing fixed lines. We waited in for days for Telefonica to come & connect us up. As a new site the sockets were already on the wall - we’d bought a phone. All we needed was a few wires put together. No such luck. We left for UK after weeks of frustration and still have to face it again when we go back in mid-December. IF you got a hold of this in September that would be great. Please keep me informed.

]]> By: Paul Needle http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10682 Paul Needle Sat, 31 May 2008 08:17:37 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10682 This is good news indeed., Well done. However, it does not help me who has been told by Telefonica that I cannot have a fixed line where I live because it would need 4 new poles! Will the new deal help me get a fixed line phone? This is good news indeed., Well done. However, it does not help me who has been told by Telefonica that I cannot have a fixed line where I live because it would need 4 new poles!
Will the new deal help me get a fixed line phone?

]]> By: David J Rhead http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10671 David J Rhead Fri, 30 May 2008 19:50:44 +0000 http://www.direct-telecom.info/telefonica/telefonica%e2%80%99s-fixed-line-monopoly-in-spain-finally-shattered.htm#comment-10671 Dear Mike, I will not be able to believe that Telefonica has lost its monopoly until it happens. I have not had a telephone line since Telefonica disconnected me due to an error on their part, on Feb 2nd. I don't need them now. I have already started telling people that they may be able to change to Direct Telecom in September. I do hope this comes to fruition. I like your company but I was forced to get my DSL from Telefonica as it seemed that I was always losing the connection. They employ idiots and liars as they blatantly told me a pack of lies and then told me not to call 1004 as it was nothing to do with them, I was to ring 1002, when I did they told me not to ring them but to ring 1004. I gave up and bought a mobile ( not Movistar ). Anyway I hope that all goes well for you. I believe that you will be inundated with applications. Best wishes, David. Dear Mike,
I will not be able to believe that Telefonica has lost its monopoly until it happens. I have not had a telephone line since Telefonica disconnected me due to an error on their part, on Feb 2nd. I don’t need them now. I have already started telling people that they may be able to change to Direct Telecom in September. I do hope this comes to fruition. I like your company but I was forced to get my DSL from Telefonica as it seemed that I was always losing the connection. They employ idiots and liars as they blatantly told me a pack of lies and then told me not to call 1004 as it was nothing to do with them, I was to ring 1002, when I did they told me not to ring them but to ring 1004. I gave up and bought a mobile ( not Movistar ). Anyway I hope that all goes well for you. I believe that you will be inundated with applications.
Best wishes, David.

]]>